10 reasons to use A.I. CSRs

1. You’ll never miss another call

2. They don’t need to be trained over and over again

3. Consumers are becoming much more open to (and in many cases even prefer) it

4. It books jobs directly into ServiceTitan for you

5. A.I. CSRs never ask for a raise, never call in sick, and are consistent at night too

6. They can sustain conversations with customers for over 5 minutes

7. They only need to be trained once - you don’t have to keep rehashing your process and scripting with them

8. Your team can relax, take their time with what they’re doing in the moment, and not feel rushed if they can’t get to the phone

9. You don’t have to listen to as many calls for quality assurance and training

10. A.I. actually helps your office team be more efficient, it doesn’t just replace people

A.I. CSRs are here, and they are becoming more common every day.

See why companies like Any Hour Heating & Air are using Broccoli to handle their overflow and after-hours phone calls:

https://www.broccoli.com/

AJ Jain

Founder, Broccoli AI